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Cancellation & Refund

Cancellation Before Shipment :

Order once placed can only be cancelled within 4 hours from the placing the order, you can write to our customer support team on info@ksdigitalhub.com or call or WhatsApp us on +91 8101375521 In such cases, the order will be cancelled and the money will be refunded to you within 48-72 business hours after the cancellation request.

Please note : Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.

If the Order is for any item which is eligible for Same Day Delivery category, no cancellation will be allowed after placing of the order.

There is no cancellation of orders placed under the Virtual Product like Antivirus, Software’s, etc.

Cancellation of Pre-order items will not be accepted in any circumstances

Damage or Breakage: Customers should take care while taking delivery from courier partner & if customers feels that the products may be damaged then he should not take the delivery of products or can verify the products by opening the products in front of courier partners, (Necessary Proofs in form of Raw unedited videos necessary for any claims to be settled). Once the customers has accepted the delivery of products then we are not responsible for any damage or breakage in any conditions.

Any Bank charges will be deducted from the Amount to be refunded while Processing of Refund. The Net amount after any such charges will be transferred to your account.

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